RETURNS & EXCHANGES
RETURNS & EXCHANGES
We offer a 15-day return policy for all items purchased from Moda Baronessa. If you are not happy with your purchase, you can return it for a full refund or exchange.
To return an item, please email us at contact@modabaronessa.com and include your order number and the reason for your return. We will then email you a return label.
Please note that all returned items must be in new, unused condition with all tags attached. We will not accept returns for items that have been worn, damaged, or altered.
Once we receive your returned item, we will process your refund or exchange within 3-5 business days.
RESTOCKING FEE
There is no restocking fee for returns or exchanges.
DAMAGED OR DEFECTIVE ITEMS
If you receive a damaged or defective item, please email us at contact@modabaronessa.com and include your order number and a photo of the damaged item. We will then send you a replacement item or issue you a full refund.
Thank you for shopping with Moda Baronessa!